Free EXPRESS delivery

Call Us | 01179 902884

Send us a message

Please view our FAQs below or reach out to us via email or social media for any inquiries or support requests.

Message Us :

General: [email protected]
Sales: [email protected]
Support: [email protected]
Facebook: facebook.com/thebabber

Order Processing

Before 12PM on Monday - Friday will be processed same day After 12PM on Friday will be processed for shipment on Monday

Address :

Underwood Enterprises Ltd
Henleaze Business Centre
Harbury Road
Bristol, BS9 4PN, UK
*Parcels and returns not accepted at this address.

Phone:

0117 990 2884
8AM – 5PM
*WhatsApp Message Available

    FAQs

    General

    Yes, please contact us for more information on our bulk and wholesale ordering options including trade discounts.

    The Babber is an online baby store that specializes in toys, games, puzzles and clothing that help with baby development.

    The Babber is trading name of Underwood Enterprises LTD, a UK company that is a proud tax payer.

    We are constantly updating our product range to ensure that we are offering the latest and greatest in baby development products. We aim to update our product range at least once a month.

    All of our products are thoroughly tested to ensure that they meet or exceed the highest safety standards. We only sell products that we feel are safe and suitable for babies.

    Unfortunately, we are unable to showcase products at our location. 

    Pre-Sales

    Yes, we take the security of your personal information very seriously and use industry-standard SSL encryption to protect it.

    We have included recommended age ranges for all of our products, and we also provide information about the specific developmental skills that each toy promotes. If you have any additional questions about a specific product, please feel free to contact us.

     

    We are an online store, but we understand the importance of being able to see a product in person before making a purchase. We offer a 30 day return policy (14 days to notify, 14 days to return) so if you’re not satisfied with your purchase you can return it for a full refund. View our returns policy for more information.

    All of our products undergo rigorous testing to ensure they meet or exceed safety standards. We also only source our products from reputable manufacturers.

    Yes, we are constantly updating our inventory and adding new products. If you’re looking for something specific and can’t find it on our website please contact us and we’ll do our best to source it for you.

    We strive to offer the best prices on our products, but if you find a lower price on a similar product from a competitor, please let us know and we’ll do our best to match it.

    Shopping Information

    Once your order has been shipped, you will receive a confirmation email. If the shipping method offers tracking, the number will also be sent via email. You can use this number to track your package on our website or through the carrier’s website.

    Orders are typically processed within 2-3 business days. Delivery time varies based on location, but most orders will arrive within 5-7 business days.

    If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.

    Yes, we offer international shipping to select countries on select products. Additional charges and longer delivery times may apply. Please get in touch.

    We can offer gift wrapping for an additional charge. Please get in touch prior to purchase to discuss your requirements.

    Orders made before 12PM Monday – Thursday will be processed same day. Orders made on Friday before 12PM will be sent on Friday. Orders received After 12PM on Friday will be processed on Monday.

    Payment Information

    We accept all major credit and debit cards, as well as PayPal, Google Pay and Apple Pay.
    We are continually adding payment methods.

    Absolutely! We use the latest encryption technology to ensure that your personal and financial information is kept secure.

    We currently do not offer the option to pay for an order in instalments.

    Shipping costs vary depending on your location, and you will be able to see the shipping cost before finalising your purchase.

    Yes, we accept international credit card payments. However, please note that additional fees may apply.

    Some discount codes can only be used once and can only be used on non-sale items.

    Free express shipping

    On all UK orders

    Easy 30 day returns

    100% satisfaction guarantee

    Manufactures Warranty

    On all products as standard

    100% Secure Checkout

    PayPal / MasterCard / Visa